At this time, we do not accept insurance for medical equipment. However, we are working through the process to get accredited so that we can accept insurance payments for equipment or supplies in the near future. In the meantime, if you’re interested in getting equipment or supplies from us, you can get reimbursed from your insurance. Details on how to do so are available below!
How to Get Reimbursed Through Your Insurance for Purchases at HealthGenics LLC
At HealthGenics LLC, we strive to make it easy for you to get the medical supplies and equipment you need. If your insurance plan allows reimbursement, follow these step-by-step instructions to submit a claim:
Step 1: Purchase Your Item(s)
- Explore our wide range of medical supplies and equipment at HealthGenics LLC.
- Select the items you need and complete your purchase.
- Pay for your items using your preferred payment method (credit card, debit card, cash, etc.).
Step 2: Obtain a Detailed Receipt
After your purchase, we will provide you with an itemized receipt. This receipt will include:
- Our company name: HealthGenics LLC
- Business address and contact information.
- A detailed description of the purchased item(s), including model numbers and/or HCPCS codes (if applicable).
- The purchase price of each item.
- The date of purchase.
Step 3: Gather Required Documentation
Most insurance providers require the following documents for reimbursement claims:
- Your Receipt: The detailed receipt provided by HealthGenics LLC.
- A Doctor’s Prescription (if required): Certain items may need a prescription or a letter of medical necessity from your healthcare provider.
- Insurance Claim Form: Download and complete the reimbursement form from your insurance provider’s website, or contact them directly to request one.
Step 4: Submit Your Claim
- Attach all required documents, including the receipt from HealthGenics LLC, your prescription (if applicable), and the completed insurance claim form.
- Send these documents to your insurance company either by mail or through their online claims portal. The address or submission portal will be listed on the claim form.
Tip: Review your documents thoroughly before submission to avoid delays in processing.
Step 5: Follow Up with Your Insurance Provider
- Contact your insurance provider a few days after submitting your claim to confirm receipt of your documents.
- Inquire about the processing timeline and any additional information they may need.
Step 6: Receive Your Reimbursement
Once your claim is approved, your insurance provider will reimburse you. Payments may be issued as:
- Direct deposit into your bank account.
- A check sent to your mailing address.
Additional Information
- What Items Are Covered? Coverage depends on your insurance plan. We recommend contacting your insurance provider before purchasing to confirm if the item is eligible for reimbursement.
- Need Help? If you have questions or need assistance with the process, HealthGenics LLC is here to help! Reach out to us via email at contact@healthgenicsnm.com or call us at 505-910-4158.
- Helpful Tip: Keep copies of all documents you submit for your records.
At HealthGenics LLC, our goal is to support your health and wellness by providing high-quality medical supplies and assisting you with the resources you need. If you have any questions, don’t hesitate to contact us!
